Billy Lids Playland - Hawthorn

“We visited Billy Lids Hawthorn today to celebrate a fifth birthday, and the whole experience was fantastic. The facilities are excellent. Everything is clean, well maintained, and feels very safe for children to play, which makes it easy for parents to relax and enjoy the day. What impressed me most, though, were the staff. The owner was behind the coffee machine, clearly juggling multiple birthday parties and a steady stream of orders, yet she remained completely unflappable. She was kind, generous, and never seemed stressed, even while accommodating everyone’s needs with warmth and efficiency. The entire staff were kind and generous and the food was excellent! It is rare to see that level of professionalism and genuine care. Our party ran smoothly from start to finish, and everyone had a wonderful time. I could not recommend this place highly enough for children’s parties or family visits.”

“I recently hosted my son’s 4th birthday party at Billy Lids, and I can’t say enough about how amazing the experience was! From the moment we walked in, the staff went above and beyond to ensure everything ran smoothly. A special shout-out to Chin, who made the day extra special for us. Chin’s attention to detail, enthusiasm, and warm personality created such a positive atmosphere. It’s rare to find someone who genuinely cares about making your event unforgettable, and Chin did just that. The venue itself is fantastic for kids. My son and his friends had an absolute blast with all the activities. Thank you to Billy Lids and Chin for making my son's 4th birthday a day we will always remember! If you’re looking for a fun, stress-free venue with amazing staff, Billy Lids is the place to go. Highly recommend!”

“Update: 1/12/24: The staff here are amazing, I recently had a goodbye party for my son. The kids were a little excited at first and got a bit crazy… Just use a mum voice 😂! The staff were so good with communicating, very hospitable, and communication on the phone was also very thorough! Still highly recommended!! Previous review: What a wonderful revamp of this place! After 3 years away we attended for a birthday celebration and the changes to this place is incredible! The use of all the space now, they have a party room, the closed off area is now an open huge bouncy castle open to everyone, I highly recommend, it’s so clean, bright and so much fun!”

“We took our daughter to Billy Lids and there was plenty to keep them entertained. At ages 5, 3, and 1, there was something for all of them. The girls had a ball. The service was kind and they were very patient with listening to me explain my kids allergies at the cafe.”