Chermside Aquatic Centre & Water Park

“After reading some mixed reviews, I felt the only way to form my own opinion was to visit the place myself. So here it is...my review, and it’s a 5 star experience. In terms of value for money, you can’t beat this place. If you’re going to compare it to Wet n Wild, keep in mind that it’s nothing like it, which is not a bad thing. This park has its own appeal and its own level of fun. My kids loved it. The slides are fun, the water is warm, and the food was tasty and reasonably priced. We are a family of four, and tickets plus food cost us just over $100. You really can’t beat that for a full day of family fun. The line ups were short, and there was plenty of seating available. In my opinion, many of the 1 star reviews are simply people having a whinge for no real reason and should probably keep those comments to themselves.”

“Great Water Park! Visited during busy school holiday period. Pre booked tickets $60 for 2 x adults and 1 x kid much cheaper than a theme park. We were greeted and processed quickly to enter. Toilets were plentiful and clean. Lockers were inexpensive and easy to use. Pools were clean- water slides were fun and the lifeguards were on the ball. Plenty of shaded seating. The cafe processed a large number of people quickly and politely. The food and drinks were well priced, good quality and tasty. Thanks for a nice day- my child had a ball 😊”

“Had a birthday party here for my 7 year old. The staff were very helpful and accommodating and it was a stress free day. Got all the kids food orders on the day and gave them to the staff and let them know when we wanted it to come out. They stored our cake for us too. We had our own area with tables and chairs under the shade cloth and had it for the whole day if we wanted. Great day and I would recommend having kids party here.”

“Management is absolutely useless. Paid almost $400 for half an area, flies on food that kids never ate and my daughter never got the present promised. I put in a complaint in Dec 2025. It is now Feb 2026. I left several emails and had to actually keep calling them to make sure they would look at my emails. As soon as I asked for half my money returned they never responded. I had my daughters 4th Birthday here to only be given half an area with no warning! If I had of known I would’ve cancelled my booking and went else where. First stressful, unfortunate event this day. But never mind we made do with what we got. Secondly they brought our food out 30mins earlier than the asked time, kids were not ready to eat. I went back up to the canteen to see if they could at least hold the food until they were ready (they had no where to hold it) so I asked if they could cover it. They put tinfoil over the food but it still didn’t stop the flies from attacking the food. Disgusted I threw the food out and kids just had adults finger foods we brought in. Lastly, my daughter didn’t get the “present” promised in the booking either. I tried giving them benefit of doubt because at the end of the day I am a worker too, they were busy this day but after waiting this long has made me realise they do not care when it comes to refunds. Be careful when booking with them. Some may have good experiences some may not. It’s the lack of accountability for me. Management do better.”