Ian Thorpe Aquatic Centre

“The Ian Thorpe Aquatic Centre is a fantastic facility that caters to swimmers of all ages. With multiple pools available, it’s great for lap swimming, casual dips, or joining one of the many activities they run for both seniors and young children. The lap swimming in particular is excellent—well-organised and enjoyable. The staff are friendly and approachable, and the lifeguards are very attentive. I was especially impressed by one guard who kept patrolling the pool area diligently—it really gave me confidence that safety is taken seriously here. Facilities like the toilets are generally acceptable and kept reasonably clean. At certain times of the day the pool can get a little crowded, but it’s never overwhelming, and overall the atmosphere remains welcoming and comfortable. A well-managed, community-friendly aquatic centre—highly recommended whether you’re training, bringing kids, or just looking to stay active.”

“Excellent pool! I loved that its all fully wheelchair accessible - everything is on the same level. 👩‍🦼👩‍🦽✅ So you can easily access one of the three pools, sauna and bathrooms. They also have ramps to enter the water and proper stairs to easily get out. Also I loved the temperature of the pool - it's not too cold as some pools and it's not too warm. So you can get a decent work out without overheating but at the same time you won't freeze during the cool down. The only downside, on weekends it's full of kids squads. So there are only 4 lanes available for public swimming. But it's amazingly organized - all lanes are separated and clearly marked. So there will be no water walkers in a fast lane and vice versa. I definitely will come back!!! 🙌”

“Best indoor pool I’ve ever swum in. The water temperature is dialed in perfectly, exceptional clarity and freshness. The facility design is ultra modern, with high ceilings and a well engineered ventilation system that keeps air quality crisp and reduces humidity build-up. Only suggestion, make sure slow swimmers are in their designated lane, is dangerous when you have to pass the same person every two or three laps with other fast swimmers coming from the opposite way. Also there is no colture of letting a faster swimmer pass”

“Poor communications with misleading information at membership onboarding and lack of notification. When I asked about the subscription when I am travelling, I was told during membership sign-up that I could cancel any time and reapply when I'm back. However, I was not told about the 14-day notice period and the suspension feature until I stumbled upon it myself in the website. I ended up paying for several weeks of unnecessary subscription during my travels. There is also no notifications when your payment did not go through. Facilities are great but there are often repairs that take a few months to complete (e.g. pool heaters during winter, lockers). The locker system was also not ideal for swimmers. Lockers can only be unlocked using our membership cards but it is impractical to be swimming with our cards. A suggestion is to use waterproof wristbands for lockers like other gyms, which I find a lot more convenient and safer. The centre is also often dirty (i.e. the floor and shower rooms) with overcrowded pool lanes. Other than these, the sauna and steam rooms are a plus, along with gym access to other centres.”